Frequently Asked Questions
- As a prospect or customer for Revvity products, do I need to use www.perkinelmer.com anymore to obtain information about or order Revvity products online?
No. Revvity and PerkinElmer are now two separate companies with distinct offerings. All Revvity products, services, support, and information resources are now exclusively found on www.revvity.com. You may share your feedback about our website here at any time.
- Can I still easily contact Sales, Customer Care, Tech support or Service on Revvity.com?
Yes, reaching out to our commercial and support teams remains as simple as ever. If you need any assistance, please don't hesitate to contact us. Our dedicated team is always ready to provide quick and efficient solutions, ensuring your work continues uninterrupted.
- How can I leave feedback on the new online experience?
We greatly appreciate your willingness to share your thoughts and experience with us. Your feedback is instrumental to our continual refinement and improvement. To leave feedback on the new experience, please follow this link to our Website Feedback Survey. We look forward to hearing from you about the online experience we currently provide and welcome your valuable feedback on how we can continue to improve it in the future.
- Will my PerkinElmer.com log-in work on Revvity.com?
No, but if you ordered Revvity products using perkinelmer.com in 2023 or in Q1 2024, you will not need to complete the registration process again on www.revvity.com. Simply set up your www.revvity.com password by visiting the Forgot Password page and use the same email address associated with your prior order of Revvity products (placed using perkinelmer.com) to start that process. If you are registering for an online account for the first time, please visit the Create Revvity Account page to register for a new online account.
- How do I set up my Revvity.com account?
If you had an account and ordered Revvity products using perkinelmer.com in 2023 or in Q1 2024, then you are already pre-registered on www.revvity.com. Just visit the Forgot Password page and use the same email address associated with your prior order of Revvity products (placed using perkinelmer.com) to receive an email to finalize your secure password setup. If you are a customer registering for an online account for the first time, please visit the Create Revvity Account page to register for a new online account.
- What is my password on Revvity.com?
If you had an account and ordered Revvity products using perkinelmer.com in 2023 or in Q1 2024, then you are already pre-registered on www.revvity.com. Just visit the Forgot Password page and use the same email address associated with your prior order of Revvity products (using perkinelmer.com) to receive an email to finalize your secure password setup. If you are a customer registering for an online account for the first time, please visit the Create Revvity Account page to register for a new online account and set your secure password.
- Where is my password reset email?
You will receive an email from Revvity Customer Care - please check your spam folder if needed. If you did not receive an email, you will need to complete a new registration on Revvity.com
- Do I still need my account at www.perkinelmer.com?
Revvity and PerkinElmer are now separate companies with distinct offerings. Customers who wish to view or buy Revvity products online will now only be able to do so using www.revvity.com. If you purchase Revvity and PerkinElmer products online, you will now use two separate online accounts for the two corresponding company websites.
- Can I view or buy Revvity products on the PerkinElmer.com website anymore?
No. Revvity and PerkinElmer are now separate companies with distinct offerings. If you wish to view or purchase Revvity products online, you will now only be able to do so exclusively at www.revvity.com.
- What countries offer online ordering?
Customers in the following countries can order online on Revvity.com: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom and the United States.
- Will I still be able to view my orders, track delivery, save favorite products and easily order again on Revvity.com?
Yes. Order history, delivery tracking, favorites, and easy reordering are all available on Revvity.com. In addition to these features, you will also have access to more detailed online order tracking. We are working to provide the best online ordering experience possible. To leave feedback on the new online shopping experience, please follow this link to our Online Shopping Feedback Survey.
- Do I need to update my company’s account information on file with Revvity?
No, your company account information on file with us will remain unchanged. Simply set up your Revvity.com account to begin using our improved online ordering experience.
- Will my discounts/pricing be the same on Revvity.com as it was on PerkinElmer.com?
Yes. The information associated with your account including pricing and discounts remain the same on Revvity.com.
- I don't know my account number. Can I still register online without my account number?
Yes. If you don't already have an account or you don't have your account number from a previous invoice or quotation, you can still complete the online registration process. You will be prompted to provide or validate your shipping and billing information before placing your first order.
- Will I see my online order history from PerkinElmer.com?
Yes, you will see the last 1 year of online order history from PerkinElmer.com in your Revvity account. To see historical orders, visit the Orders section in your Revvity account and click the Order History tab.
- What does the name Revvity represent?
Revvity represents our continued commitment to revolutionizing next generation breakthroughs that create a healthier humankind.
- So, what does "Revvity" mean?
"Revvity" was born from two words, "revolutionize" (rev) and "vita" (vit) that means "life" in Latin. It represents our commitment to revolutionizing life through developing technologies and solutions for a healthier humankind.
- How did you decide on the name Revvity?
The Revvity brand is the result of extensive feedback from employees around the globe and across all our businesses. It was really important for us to get a sense of what the team as a whole wanted the brand to represent as we move into the future.
- What is the strategy behind the new brand?
Our new brand isn’t just a change in symbol – it is a symbol of the change that has taken place in our organization. We took a global perspective in choosing our name and visual identity in order to create a sense of action and momentum towards the future we want to lead.
- What do you want to be recognized for?
Our purpose is to expand the boundaries of human potential through science. We embrace challenges. By bringing a myriad of skills, capabilities, and people together to challenge orthodoxy, we expand boundaries in pursuit of a better future for human health.
- Where can I see the portfolio of products and services offered by Revvity?
Simply open the Products section our website menu to view information about our Research & Development, Clinical & Diagnostics, Platforms & Automation, and Signals Software products. Simply open the Services section of our website menu to view information about our Pre-clinical Services, Clinical & Testing Services, Customization Services, Licensing and more.
- How do I request a quote if I want to buy a new Revvity product or service?
You can visit our Contact Us Sales form on the Revvity site or visit our other websites to request a quotation or information on any products and services we offer. Additionally, you can always reach out to your account managers and/or Customer Care team who will provide any support you may need.
- Where can I find product resources such as SDS, COAs, IFUs and more?
Here are some other helpful links to easily access product resources.
- Where can I find open Revvity roles?
You will find our current openings in the "Search jobs and apply" section of our Career site.
- Where can I find information about Revvity employee offerings and benefits?
You will find helpful information about Revvity employee offerings and benefits in the "Why Revvity" section of our Career site.
- How are interviews conducted in Revvity?
We do both in person and online video meetings, depending on the role and specificity of a job. Interviews can be conducted either virtually or onsite depending on factors such as location of the Hiring Manager and interview team, whether the role is remote, as well as local regulations.
- Where can I learn more about the company’s financial performance?
Please visit our investor relations website: ir.revvity.com
- Where can I learn more about the Revvity’s corporate ESG initiatives?
Please visit our ESG website: esg.revvity.com
- Where can I find Revvity News, Press Releases and Media Alerts?
Please visit our News website: news.revvity.com