For 40 years, Revvity has supported newborn and prenatal screening programs around the world. Behind that work is a team of people who show up every day, not just to do a job, but because they understand what's at stake.
To mark this milestone, we're sharing their perspectives on what the work means and the impact it can have on families.
We asked Holden, LIMS Support Engineer, about his experience supporting newborn screening and the moments that have shaped how he works.
1. What's a moment that has stayed with you, when you really felt the impact of your work?
Back when I was a new employee, still in training, a few support cases came in from laboratories having issues with the software. I hadn't encountered these specific issues before, and it was near the end of the day.
My coworker Paul, who was supposed to have finished an hour earlier, ended up staying online for an extra two hours - helping me and the customer make sure that everything was set and they were good to go. He was under no obligation to do that.
That stuck with me. It's a great example of the generosity and dedication I regularly see in my team at Revvity and across the departments I collaborate with. And I like to think our customers see it too.
2. Can you share a specific time when Revvity went further than expected for a customer?
I was working on a case with a coworker, and we thought we had everything sorted. But he showed me a way to triple and even quadruple check our work and encouraged me to keep doing that with future cases.
That sticks with me because we're dealing with sensitive data and high-stake cases. Knowing that my team is always looking for ways to QC our own work, that we aren't just phoning it in, really matters. Our solutions are comprehensive and well crafted, and I think our customers see that too.
3. Why do you work for Revvity?
I've always been motivated to do work that has tangible impact, not just generating revenue. Previously, I felt this by working as a journalist for a science magazine called Lab Manager, where I covered news and wrote features all angled towards helping scientists run their laboratories more effectively.
But now, here at Revvity as a LIMS Support Engineer, I get the same sense of satisfaction knowing that the help I offer, the documentation I write, and the computer code I program - all of it helps ensure that babies are being screened and treated quickly and effectively.
4. What do you think about for the next 40 years?
My hopes are screening are hinged on effective therapies for genetic conditions that currently have no treatments, but may in the future, thanks to technology like CRISPR. There are so many genetic conditions that we have no treatments for, and thus aren’t typically suitable for routine screening. If we had treatments for these conditions, I would hope we could expand screening as well to address these life-altering diseases as early as possible.
There's more to the story, discover 40 years of people, purpose, and progress
For in vitro diagnostic use. This product is only available where licensed in accordance with the law. Please contact your local representative for availability.
Revvity Inc. does not endorse or make recommendations with respect to research, medication, or treatments. All information presented is for informational purposes only and is not intended as medical advice. For country specific recommendations, please consult your local health care professionals.
